Terms and Conditions

Brace yourselves, it's a long one. But it's to protect you. And to protect me.

This website, www.bec2nature.com.au, is owned and operated by Bec trading as Bec to Nature (ABN 54 368 655 422). If you have any questions or need further information, please email Bec at info@bec2nature.com.au

GENERAL DISCLAIMER

On this website you will find blog posts, and e-books about health and wellbeing, healthy hints, tips and recipes. This information is provided solely for information purposes only, as part of my mission for naturopathic knowledge to be available and accessible to everyone.

REFERRALS

As a naturopath, I am dedicated to enhancing your health. I am also aware of the limitations in the services within my modality where I will refer you to an appropriate an practitioner, such as a GP or psychologist.

MY RIGHTS & RESPONSIBILITIES

  • I take lots of care to provide valuable, accurate information, but I cannot be held responsible for the use you make of that information.

  • Please be aware that the generalised health information I provide is not a substitute for specialist advice tailored to your individual circumstances. 

  • There is no professional relationship formed between us unless you explicitly choose to work with me by purchasing my services.

  • Any testimonials and promised results I may display on this website are based on my experience and those of my previous clients. They are not guarantees that anyone else will achieve the same results. This is because, while naturopathic care is based on scientific evidence, there are variables between clients and everyone responds to treatments differently. 

  • I do not accept any liability for any injury, loss or damage incurred by use of or reliance on the information provided on this website or provided during my consultations. By using this website, purchasing my products, and booking consultations with me you accept I cannot be held legally liable, and cannot be sued for any damages.

  • I may modify this information provided on this website at any time, including altering or deleting it without notice.
     

VISITOR RESPONSIBILITIES

  • While I’ve put a lot of time and energy into creating website content which is broadly applicable for many people, you need to use your common sense and take responsibility for your own health, safety and wellbeing. 

  • Always talk to your health care professional before significantly changing your diet, especially if you have known allergies, food intolerances, or specific medical conditions. 

  • All content on this website is created and published for informational purposes only. It is not intended to be a substitute for professional medical advice and should not be relied on as health or personal advice, especially if you have a diagnosed medical condition. 

  • Always seek the guidance of your naturopath or other qualified health professional with any questions you may have regarding your health. 

  • You are welcome to book in with me for a consultation if you would like more personalised advice about your specific circumstances.
     

DOWNLOADS

The downloads provided on my website are created with the intention of increasing the accessibility of naturopathic knowledge in order to empower individuals to make healthier choices. I do not take responsibility for viruses or any other damage which might occur as a result of downloading material from my website.

Intellectual Property

COPYRIGHT

The content of this website is protected by copyright. No portion of this website may be copied, replicated or sold in any form without my written consent. I am happy for you to share my content via social media sites, but you must provide a link back to my website and clearly credit me by name in the post.


BUSINESS NAME

I own the registered business name Bec to Nature. You may not use this name or my logo for any purpose without my written express permission.

SUITABILITY

Our services are for individuals who are interested in improving their health and are motivated to make changes to their lifestyle and diet. We work with patients to make small, incremental and sustainable changes to their diet and lifestyle, and we can move as slowly as the client likes. But if you are not ready for change, or have significant emotional challenges which are affecting your ability to enact change, I am happy to help you identify and accept this is where you are at and recommend another practitioner who can help you work through this.
 

YOUR RESPONSIBILITY

I will always strive to provide you with the best naturopathic care possible. However, if you do not provide me with accurate information about your health, I may not be able to offer you the most appropriate treatment for your condition and therefore you may not see the results you desire. You must provide me with full and accurate information about your diagnosed medical conditions, medications or supplements, known allergies and intolerances, so I can ensure safety of treatment and check for pharmacological interactions with any herbs or nutrients I prescribe.

Business Policies

CODE OF CONDUCT

Bec acknowledges that health practitioners who are not within the confinement of the Australian Health Practitioners’ Regulation Agency (AHPRA) will have to comply with a Code of Conduct. View the full Health and Community Services Complaints Commissioner (HCSCC) Code of Conduct here.

PRIVACY POLICY

Bec recognises and follows the requirements of the Commonwealth Privacy Act 1988 and the Australian Privacy Principles. The Privacy and Confidentiality Policy ensures security and safety of all personal details of patients. Breaches of Privacy will not be accepted by this business. Patient information and data will be not be shared, discussed or acknowledged outside of consultations, and all online information will be protected. Information is only to be accessed by Bec. View our full privacy policy here.

PAYMENT TERMS

All prices are quoted in Australian Dollars and all transactions are processed in Australian Dollars. If you purchase a service or product from Bec, we collect certain data to process your purchase. Payment and billing data will be directly accepted by our third party processing partners like "Paypal", this includes, although is not limited to your name, credit card number, security code, expiration date, billing address and postcode. Please ensure you read their respective privacy policies on their websites. Credit card details are not personally stored.
 

I am not registered for GST, therefore my prices do not include GST.

FORMS OF PAYMENT

For online consultations, payment is to be taken at the time of booking. Any remedies must be paid for at the end of the online consultations.

CONSULTATION PACKAGE PAYMENTS

If purchasing 3 consultation packs, sessions must be used within the 3 months from the first attended initial appointment. If purchasing 6 consultation packs, sessions must be used within the 6 months from the first attended initial appointment. 

Returns policy

 

CHANGE OF MIND

Payment is required via credit card at the time of booking for online consultations (see Payment Terms above). There is no refund nor cancellations for change of mind for any purchases made, including all consultations, 3 and 6 consultation packs, pathology tests and items from 'Bec's Gut Shop'.

CANCELLATION AND APPOINTMENT CHANGES

Please give at least 24 hours to change or cancel your appointment time so others may use the time allocated to you and and avoid the cancellation fee. If cancelled less than 24 hours, then a cancellation fee of the normal consult fee will be applied. Rescheduling appointments requires a minimum of 24 hours notice. Rescheduling appointments within 24 hours of the consultation will be based on our discretion, and may incur 50% of the consultation fee. No shows will result in a booking forfeit of 100% of the fee.

If unforeseen circumstances arise, and the practitioner is unable to proceed with the appointment, a full refund or rescheduling will be offered.

This policy is in place to ensure consistency in booking processes. As we strongly value your time, we appreciate a mutual value for our time and the time of other patients. If you would like to discuss or dispute a cancellation, please contact us.

INTAKE FORMS

An intake form will be emailed to the client at the time of booking. Bec kindly requests the patient complete and return the form 24 hours prior to the scheduled appointment time. If the intake form is not received prior to the scheduled appointment, it will need to be completed during your appointment. This will result in loss of consultation time. Regular initial consultation procedures will continue, although additional time will not be offered to compensate for lost time. The full consult fee will still be charged, and further consultations may be required to gather any information missed. Access to the initial consultation intake form can be found on a link in your booking confirmation email.

Allergic reaction

It is your responsibility to notify Bec of any allergies, intolerances or reactions you have experienced previously prior to the initial consultation. If you experience an unexpected allergic reaction to a product prescribed, you must notify Bec straight away. If you are experiencing life threatening symptoms (e.g. anaphylaxis) you must call 000 immediately.


Achieving expected results

Bec assumes no responsibility or guarantees with regards to your clinical outcomes.

SPECIFIC TERMS OF SALE

Any products prescribed are tailored specifically for you and you alone. You must not give any of your prescribed products to family members or friends, unless Bec has recommended to do so. All individuals are encouraged to seek advice from a qualified health professional prior to any self-prescription to ensure relevancy, safety and efficacy.

LIABILITY
Bec holds absolutely no liability for any outcomes you may take after reading her blogs or e-books. They are general in nature, and do not intend for you to make any health action without seeking the consultation of your health professional. They do not mean you have a working relationship with Bec.